With the lockdown in its second week, Jakki tells us about changeovers - what they are and why families use them. Then, Chanel chats with Ben about what a good changeover us, where changeovers can get challenging and what she likes to buy when she does changeovers at Ikea (hint - $1 hotdogs) #Jakki #Chanel #Changeovers

In Episode Three Jakki talks to Contact Worker Chanel about a contact visit at the Botanical Gardens; our Senior Contact Worker Lisa talks to Contact Worker Kerry about how our Child Familiarisation Sessions work and why they are so important. Assistant Service Manager Nat returns to discuss preparing children for their first visit in her segment Kids Go Through Separation Too #Jakki #Lisa #Kerry #Natalie #Chanel #intakeprocess #newfamilies